A customer service approach that guides each project from conception to completion — along with choices in furniture, textiles and accessories — has helped Linly Designs expand in Clarendon Hills and two other suburban locations.
The firm, founded in Westmont in 2002, expanded to an 8,500-square-foot showroom at 455 W. Ogden Ave. in Clarendon Hills that opened in 2010. A second showroom opened in 2012 at 1766 Second St. in downtown Highland Park. This location spans about 3,000 square feet and focuses on the same types of Old World European furniture, cabinetry, lighting, accessories, custom window treatments, floor coverings and interior design services as the flagship Clarendon Hills showroom.
The most recent expansion took place in January 2014, when the company acquired Tabula Tua at 1015 W. Armitage in Chicago’s Lincoln Park neighborhood. Tabula Tua specializes in tabletop selections (including fine china and everyday dinnerware, flatware, glassware, etc.) and kitchen items, but also provides access to the same types of interior design products and services as the other two showrooms.
General Manager Jennifer Sterna said the company’s “one-stop approach” is at its core.
“We are committed to removing the hassles from the entire experience,” she said. “For example, if a customer selects a chandelier, we have a skilled electrician ready to install it. We have our own experienced tradespeople who can remodel a single room or an entire home, and we handle every aspect of the project as a full-service interior design firm.”
This turnkey approach, available for both newly constructed spaces as well as existing homes and commercial buildings, provides interior demolition and reconstruction, painting, cabinet installation and finishing touches such as hanging artwork and staging interior spaces.
Although the interior design professionals keep tabs on emerging trends by regularly visiting the nation’s leading design centers — including Las Vegas, Dallas and Atlanta — many clients prefer a traditional approach centered on classic furniture and textiles that never go out of style, Sterna said. Most of the firm’s upholstered furniture is sourced within the U.S., and many items are selected from the High Point Market in North Carolina, which is home to the world’s largest furnishings industry trade show.
Interior design consulting services are provided at the customer’s location or at one of the showrooms, and are priced at $150 per hour. Prospective clients can take advantage of up to a half-hour of design consulting services provided at no cost without obligation to purchase merchandise from Linly Designs.
Sterna expects that Linly Designs will continue to expand, and eventually extend its market reach beyond the Chicago metropolitan area. She noted the growth and expansion that has already occurred took place during one of the worst economic contractions on record, which she said confirms the soundness of the firm’s business model.
“We are always looking to grow,” she said.