Have you been burned by bad customer service?
Caught in red tape and lost in a phone tree?
Do you feel ignored, ripped off or taken advantage of?
The Help Squad is standing by.
Sun-Times Media Local’s newest weekly column is gearing up to provide consumer tips and stories that help readers solve issues with businesses.
To submit a complaint for consideration, email HelpSquad@PioneerLocal.com in as much detail as possible. Be sure to include the dates, names and contact information of the people you've contacted.
Please do not submit electronic attachments of receipts or documentation.
We cannot respond to every submission, but for those we can, the Help Squad will do our best to see to get satisfaction.